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Terms of Service
Terms of Service
Effective Date: May 4, 2025
These Terms of Service (“Terms”) govern your use of the website located at [www.mellowsleep.com] (the “Site”), owned and operated by mellow llc. (“mellow,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms.
1. Use of Our Site
You may browse and use the Site solely for personal, non-commercial purposes. You agree not to misuse the Site or its content, and you agree not to attempt to interfere with its operation.
2. Products & Orders
All products listed on the Site are subject to availability. We reserve the right to limit quantities, cancel orders, or refuse service at our discretion, including if we suspect fraudulent or abusive activity.
Order Confirmation
When you place an order, you will receive an email confirmation. This does not guarantee product availability. We reserve the right to cancel any order prior to shipment.
Pre-Orders
Pre-orders are charged at the time of purchase. You may cancel a pre-order within 7 days for a full refund. After 7 days, only store credit will be offered if the product is returned in like-new condition.
3. Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. We accept major credit and debit cards. Payment processing is handled by secure third-party providers. You agree to provide accurate billing and contact information.
4. Shipping & Delivery
We ship to the U.S. and select international locations. Delivery estimates are not guaranteed. Shipping times may vary based on product availability and your location. mellow is not responsible for delays outside of our control.
5. Returns & Store Credit
Our return policy is available [here]. In short:
Unopened items are eligible for a full refund within 30 days.
Opened or used items may qualify for store credit if returned in like-new condition.
Return shipping costs are deducted from your refund or credit.
6. Intellectual Property
All content on the Site — including images, text, product designs, and branding — is owned by mellow or its content providers. You may not copy, reproduce, or distribute any part of the Site without our written permission.
7. User Content
If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free license to use that content in marketing and product development. We reserve the right to remove content we deem inappropriate.
8. Limitation of Liability
To the fullest extent permitted by law, mellow shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or products purchased through it.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Allegheny County, Pennsylvania.
10. Changes to These Terms
We may update these Terms at any time. When we do, we’ll revise the “Effective Date” above. Your continued use of the Site constitutes your acceptance of the updated Terms.
11. Contact Us
For questions or concerns, please contact:
MELLOW LLC
Email: dreamteam@mellowsleep.com
Terms of Service
Terms of Service
Effective Date: May 4, 2025
These Terms of Service (“Terms”) govern your use of the website located at [www.mellowsleep.com] (the “Site”), owned and operated by mellow llc. (“mellow,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms.
1. Use of Our Site
You may browse and use the Site solely for personal, non-commercial purposes. You agree not to misuse the Site or its content, and you agree not to attempt to interfere with its operation.
2. Products & Orders
All products listed on the Site are subject to availability. We reserve the right to limit quantities, cancel orders, or refuse service at our discretion, including if we suspect fraudulent or abusive activity.
Order Confirmation
When you place an order, you will receive an email confirmation. This does not guarantee product availability. We reserve the right to cancel any order prior to shipment.
Pre-Orders
Pre-orders are charged at the time of purchase. You may cancel a pre-order within 7 days for a full refund. After 7 days, only store credit will be offered if the product is returned in like-new condition.
3. Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. We accept major credit and debit cards. Payment processing is handled by secure third-party providers. You agree to provide accurate billing and contact information.
4. Shipping & Delivery
We ship to the U.S. and select international locations. Delivery estimates are not guaranteed. Shipping times may vary based on product availability and your location. mellow is not responsible for delays outside of our control.
5. Returns & Store Credit
Our return policy is available [here]. In short:
Unopened items are eligible for a full refund within 30 days.
Opened or used items may qualify for store credit if returned in like-new condition.
Return shipping costs are deducted from your refund or credit.
6. Intellectual Property
All content on the Site — including images, text, product designs, and branding — is owned by mellow or its content providers. You may not copy, reproduce, or distribute any part of the Site without our written permission.
7. User Content
If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free license to use that content in marketing and product development. We reserve the right to remove content we deem inappropriate.
8. Limitation of Liability
To the fullest extent permitted by law, mellow shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or products purchased through it.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Allegheny County, Pennsylvania.
10. Changes to These Terms
We may update these Terms at any time. When we do, we’ll revise the “Effective Date” above. Your continued use of the Site constitutes your acceptance of the updated Terms.
11. Contact Us
For questions or concerns, please contact:
MELLOW LLC
Email: dreamteam@mellowsleep.com
