Privacy Policy
Effective Date: May 4, 2025

This Privacy Policy describes how mellow llc. (“mellow,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or make a purchase from [www.mellowsleep.com] (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information
When you place an order, subscribe to our newsletter, or interact with our customer service, we may collect:

• Name

• Email address

• Shipping and billing address

• Payment information (processed securely by third-party providers)

• Phone number

Non-Personal Information
We may also collect data about how you use our Site, including:

• IP address

• Browser type and version

• Device type

• Time zone

• Pages visited and time spent

• Referring site or source

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with you about your purchase or account

• Send you marketing emails (only if you opt in)

• Improve our website and user experience

• Prevent fraud and ensure site security

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.
We may share your information with trusted third parties who help us operate our business, including:

• Payment processors

• Fulfillment and shipping partners

• Email and marketing platforms (e.g., Klaviyo)

• Website hosting and analytics tools (e.g., Google Analytics)

These third parties are only given the data they need to perform their services and are required to protect your information.

4. Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and performance

• Provide a more personalized shopping experience

You can disable cookies through your browser settings, but it may affect site functionality.

5. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request the deletion of your data

• Opt out of marketing communications at any time

• Withdraw consent where applicable

To make any of these requests, please email us at dreamteam@mellowsleep.com

6. Data Security

We implement appropriate safeguards to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
MELLOW LLC
Email: dreamteam@mellowsleep.com